Legal

Delete your account

AupairLife · iPhone and Android apps, and the website aupairlifeapp.com
Last updated: November 7, 2026
Contact: contact@aupairlife.app

You can permanently delete your AupairLife account and the data linked to it at any time, on iPhone or Android, in two ways.

Option 1 — In the app (immediate)

1. Open AupairLife and sign in.
2. Open the Profile tab (person icon, bottom right).
3. Scroll down and tap Delete my account.
4. Confirm. Your account is deleted right away.

Option 2 — By email

If you can no longer open the app, write to contact@aupairlife.app from the email address of your account, with the subject “Delete my account”. We delete the account within 30 days and confirm by email.

What is deleted

• Your profile: first name, age, city, state, nationality, agency, bio and interests
• Your photos and your verification document
• Your private messages, likes, matches, STAYS host offers and stay requests, and community posts
• Your au pair candidate profile
• Trips you created that nobody else has joined (a trip other members have joined is handed over to one of them)
• Your location, your notification token and your login credentials

What is kept

• Records of Premium payments are kept by Apple, Google and our subscription provider (RevenueCat) for as long as accounting and tax laws require.
• Deleting your account does not cancel a subscription. Cancel it on iPhone in Settings → your name → Subscriptions, or on Android in Google Play → Payments & subscriptions → Subscriptions.
• Messages you sent in a group chat or to another member may remain visible to them, without your profile.
• A candidate profile you already chose to send to an agency stays with that agency: ask it directly to delete it.
• Anonymous statistics (for example click counts on agency links) are kept, with no link to you.

Read our Privacy Policy for more details, or write to contact@aupairlife.app.