Legal

Privacy Policy

AupairLife · iPhone and Android apps, and the website aupairlifeapp.com
Last updated: November 7, 2026
Contact: contact@aupairlife.app

1. Who we are

AupairLife is an app for au pairs in the United States and for people preparing to become au pairs. It is available on iPhone (App Store) and on Android (Google Play). The data controller is Luciana Bonnel, the founder of AupairLife, based in France. For any question about your data, write to contact@aupairlife.app.

This policy covers the AupairLife apps on iPhone and Android, and the website aupairlifeapp.com.

2. Information we collect

Information you give us

• Account: email address, password (stored encrypted by our authentication provider), first name, date of birth.
• Profile: photos, bio, interests, nationality, home country, languages, au pair agency, the US city and state where you live.
• Verification document: to join the au pair community, you send a placement contract or a DS-2019 form. It is used only to check your profile, and is never shown to other members.
• Au pair candidate profile (future au pairs, optional): nationality, age at departure, English level, childcare experience, driver’s license and planned departure date. Only you can see it, unless you choose to send it to an agency (see section 4).
• What you share in the app: private messages, group chat messages, likes and matches, trips you create or join, STAYS host offers and stay requests, community questions and answers.
• How you heard about us: an optional one-question answer (for example TikTok or a friend), used only to understand how people find AupairLife.
• Messages to us: anything you send us by email, including reports about other members.

Information collected automatically

• Approximate location: if you allow it, the app uses your device location while you use it, to show how far other au pairs are and to detect your US state. We store only rounded coordinates (to about 1 km), never your exact address, and we never track you in the background. You can refuse or turn this off at any time in your phone settings.
• Notifications: if you allow notifications, we store a push token for your device so we can send you notifications about matches, messages and activity.
• Subscription information: if you subscribe to Premium, we receive from Apple or Google, through RevenueCat, the status of your subscription (plan, start and end dates, renewal). We never see your card or bank details.
• Technical information: app version and device type, used to deliver app updates and fix bugs.

We do not use advertising trackers, and we do not track you across other apps or websites.

3. How we use your information

• To create and run your account, and show your profile to other members (contract with you).
• To let you discover au pairs, match, chat, join trips and arrange stays with STAYS (contract with you).
• To check au pair profiles by hand before they appear in the community, and to keep members safe, review reports and remove abusive accounts (our legitimate interest in a safe community, and legal obligations).
• To use your location and send notifications, only if you allow it (your consent, which you can withdraw at any time).
• To manage your Premium subscription and redeem offer codes, such as the code printed in the AupairLife Journal (contract with you).
• To send your candidate profile to an agency, only when you ask for it (your consent).
• To understand how people discover AupairLife and improve the app (our legitimate interest).
• To keep the records required by law, for example for accounting (legal obligation).

4. Who can see or receive your information

We do not sell your personal data, and we do not share it for advertising. Your information is shared only:

• With other members, as part of the app: your profile (first name, age, photos, bio, interests, nationality, agency, city and state, approximate distance), the messages you send them, and the trips, stays and posts you publish. Future au pairs do not appear in the au pair Discover space.
• With an au pair agency, only if you ask: when you tap “Send my profile” and confirm, that agency receives your first name, email address and candidate profile so it can contact you. Nothing is sent without your confirmation. The agency then handles your data under its own privacy policy. Some agencies pay to appear as “Sponsored” partners; this never changes the information shown about other agencies.
• With the service providers that run AupairLife for us, who may only use your data to provide their service:
  • Supabase — database, file storage (photos, documents) and sign-in;
  • Expo — app delivery, updates and sending notifications;
  • Apple (Apple Push Notification service) and Google (Firebase Cloud Messaging) — delivering notifications to your phone;
  • RevenueCat — managing Premium subscriptions;
  • Apple App Store and Google Play — downloads, payments and subscriptions, under their own privacy policies;
  • our website host — serving this website.
• When the law requires it: for example to answer a valid request from the authorities, or to report child sexual abuse material (see our Child Safety Standards).

5. International transfers

Some of our service providers are based in the United States or store data there. When your data leaves the European Union, we rely on the safeguards provided by law, such as the European Commission’s Standard Contractual Clauses or the EU–US Data Privacy Framework.

6. How long we keep your data

• Your account data is kept while your account exists, and deleted when you delete your account.
• Your verification document is kept only while your account exists, and is deleted with it.
• You can delete your candidate profile at any time in the app (Agencies → Edit → Delete my answers). Profiles already sent to an agency stay with that agency: ask it directly to delete them.
• Subscription and payment records are kept by Apple, Google and RevenueCat for as long as accounting and tax laws require.
• Residual copies in our provider’s backups disappear automatically after a short period.

See how to delete your account.

7. Your rights

Wherever you live, you can ask us to:

• access your data, or receive a copy of it in a portable format;
• correct it (most of it can be edited directly in your profile);
• delete it (you can also do it yourself from the app);
• restrict or object to some uses of it;
• withdraw your consent at any time (location, notifications, sending your profile to an agency).

Write to contact@aupairlife.app from the email address of your account. We answer within one month. If you live in the European Union and think we have not respected your rights, you can file a complaint with your data protection authority — in France, the CNIL (cnil.fr).

8. Minimum age

AupairLife is open to people aged 17 and over. We do not knowingly collect data from anyone younger. If we learn that a user is under 17, the account is removed. Read our Child Safety Standards.

9. Security

Data is sent over encrypted connections (HTTPS) and stored with access restricted to the team. Verification documents are visible only to the administrator who checks profiles. No system is perfectly secure, so please use a strong password and tell us right away if you think your account has been compromised.

10. This website

aupairlifeapp.com does not use advertising or analytics cookies and does not ask you for any personal data. Your browser stores a tiny setting so that the opening animation plays only once per visit; it never leaves your device. Like every website, our host keeps short technical logs (such as IP addresses) to run the site and protect it. The links to the App Store, Google Play and Amazon lead to services that have their own privacy policies.

11. Changes to this policy

We may update this policy, for example when we add a feature. We will change the date at the top, and tell you in the app or by email if the changes are important.

12. Contact

Luciana Bonnel — AupairLife
contact@aupairlife.app